Thank you for your interest in our villas. We look forward to speaking with you!
While there are plenty of holiday villas in Ibiza, not all of them are as beautiful or as well-maintained as they look on photos. That’s why we only work with trusted partners and villa owners. We also have our site inspectors to visit the properties to make sure that they meet our thorough list of criteria. Only the best ones are selected and listed on our website. We also make sure that the location is good. You may have booked a gorgeous villa but what if there is a construction site just next door? Or what if the road to the villa is being maintained? We make sure things like this don’t happen. Once a villa has been listed on our website, we still do regular site inspections to make sure it is well-maintained. Alos, you can check out our villa cleaning guidelines here.
Yes, we do! We do not compromise on villa quality! Even after the villa has been listed on our website, we still do regular site inspections to see if the villa still lives up to our standards.
We work closely with villa owners and therefore we can guarantee the best price for all of our holiday rentals. What you see on the website is what you’ll pay. There’s no hidden fee. Should you find the same villa offered at a cheaper rate than our website, we will refund the difference.
We get paid directly by the villa owners. We bring customers to their villas by listing their villas on our website and the villa owner pays us for this service. Hence, there is no booking or service fee for you!
Most certainly you can! For some inspirations and tips to travel in Ibiza, you can read our dedicated travel blog. In need of more personal guidance and advice? Our team of villa consultants and concierges are stand-by and ready to help out 7 days a week. If you need to arrange a car and driver to go on a day trip, find a trustable babysitter, a personal chef or make arrangements for a birthday party, simply reach out to us. All is possible and nothing is too much to ask. You can be sure of excellent services!
Yes. You can place an option on a villa. This will give you 3 days to think over before you make a decision. There is no charge for placing an option, and no credit card details are required.
Once you are ready to book the villa, we will email you instructions on how to make a payment to secure your booking.
We ask our clients to pay a deposit of 50% of the total rental price to secure the booking of your holiday rental. The other 50% of the payment is due 60 days prior to your arrival unless stated otherwise.
Deposits and balance payments are non-refundable unless stated otherwise. If you want to cancel your booking, let us know as soon as possible, we will always try to negotiate a refund for you. Do note that all refunds are subject to an administration fee of US$200. If your booking is made during the pandemic, you can check out our Covid-19 policies here.
This varies depending on the villa of your choice. All villas in Europ are subjected ti the local Eco-tax. Some villas have included this in the rate while others don't. Some villas offer daily complimentary breakfast and others only provide you with breakfast on the first morning of your stay. Some may already have child-friendly facilities like baby cribs and high chairs, while others can provide them with a fee. More luxurious villas may have a private chef included in the rate or a car with a chauffeur. You can find this information on the villa pages directly.
There are several ways to make payments. You can pay with your credit card, you can pay with cash or cheques at our Singapore office and you can do a bank transfer to one of our local bank accounts (Australia, New Zealand, Indonesia, Singapore, Hong Kong, Germany and the UK).
Payments made in currencies other than USD are based on the exchange rate from our bank on the date of payment.
Over the years, we have partnered up with big branded companies, including Emirates, Air France, UOB, Maybank and OCBC and we have been mentioned in the press regularly. Also, take your time to have a look at what our clients have to say about us and you will know that we are trustworthy. We truly value our customers and it is our goal to deliver an exceptional villa experience. Check out the reviews here.
Yes, we do! At this very moment, we have planted over 2000 trees to make this world a little greener day by day, one tree at a time.
We can arrange a personal pick-up at the airport, taking you directly to your private Ibiza villa. You can also travel there yourself as you will be provided with the villa’s address and the manager’s contact.
The owner of the villa or his representative will be there to greet you upon arrival and show you around in your holiday home.
All villas come with housekeeping and maintenance staff. Some villas also offer security services or luxuries such as a private chef or a chauffeur. On the villa page, you will be able to find what is included and what is available at extra costs.
We always love to provide our customers with good ideas. You can find inspiration for your trip on our travel blog. On top of that, we have specialized travel consultants and concierges who are more than happy to give you some insider tips.
We guarantee the quality of all of our villas. However, should a problem or question arise, we are always there to support. Excellent customer service is as important to us as the quality and authenticity of our villas. We are available to help, advise and assist 7 days a week and we will deal with problems as fast as we can.
Villa Finder is a Singaporean-based company founded back in 2012 by David and Daniel. With the growing success in the villa rental business on the island of Bali, we opened up a customer service in Seminyak to provide the best possible customer experience in 2013, one year after the start-up. The success of Bali Villa Finder led to the expansion of our business to other villa holiday destinations that we love. Ibiza Villa Finder is one of our latest additions to the mix. (hint: we have villas in other destinations as well)
Villa Finder is the mother company. Under her care are rental websites in Bali, Sri Lanka, Phuket, Samui, Mauritius, Majorca and Ibiza.
While we can’t speak on his behalf, we hope he said that because we don’t compromise on quality, from villa selection to booking process and concierge service during the stay. Get in touch with us and try for yourself!
We love to welcome people for a tour at our humble offices in Bali and Singapore. Come have a look, say hello, ask your questions, and see the reality of our company with your own eyes. We are also a registered business with ACRA in Singapore.
Partners we have collaborated with in the past include Mastercard, Emirates, Air France, UOB, Maybank and OCBC. We also have plenty of press mentions. Check them out to see that we are the real deal.
We are always on the lookout for beautiful villas. If you have a villa in one of the 28 destinations we are present in, write to us directly. Our team will be happy to drop by for a villa inspection and provide you with information. Don’t hesitate to contact us - we would love to hear from you!
Yes, we have a special program for travel agents. Feel free to contact us.